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Fairhaven Church Privacy Policy

Last Revised: December 4, 2020

Fairhaven Church (“Fairhaven Church,” “we,” “us,” and “our,”) respects your privacy and is committed to protecting your privacy through our compliance with this Website Privacy Policy (the “Policy”).  This Policy should be read in conjunction with our Website Terms of Use, into which this Policy is incorporated by reference.

This Policy describes:

This Policy applies to information we collect on this Website or in emails and other electronic messages between you and this Website, and information gathered when you interact with our advertising on third-party websites if such advertisements include links to this Policy.

This Policy does not apply to information collected by us offline or through any other means, including on any other website operated by Fairhaven Church or any third party, or information collected by any third party through any application or content (including advertising) that may link to or be accessible from the Website (for further information, see below, “Third-party Websites”).

Please read this Policy carefully to understand our practices regarding your information and how we will treat it.  If you do not agree with our policies and practices, then please do not use our Website.  By using our Website, you agree to the terms of this Policy.  This Policy may change from time to time (see below, “Changes to this Policy”).  Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

What We Collect and How We Collect It

To ensure that we provide you with the best possible experience, we will store, use, and share information about you in accordance with this Policy.  

Information You Provide to Us

Personal Information is any information that can be used to individually identify you from a larger group, such as data including, but not limited to, your:

You may provide us Personal Information when you:  

The information that you provide in each case will vary.  In some cases, you may be able to provide Personal Information via email or free text boxes, such as contacting Fairhaven Church to request further information.  When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers or other sensitive personal data.  Additionally, we may ask you to create a username and password that should only be known to you.

Please understand that any credit card information collected through the website will neither be processed nor stored by Fairhaven Church.  Instead, all credit card information you provide will be processed and stored by a trusted third-party PCI-DSS compliant processor.

Automated Information Collection

In addition to the information that you provide to us, we may also collect information about you during your visit to our Website.  We collect this information using automated tools that are detailed below.  These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Website.  

The information we collect automatically is statistical data and does not include Personal Information.  It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Some of the tools we use to automatically collect information about you may include:

  1. Cookies.  A “cookie” is a small data file transmitted from a website to your device’s hard drive.  Cookies are usually defined in one of two ways, and we may use either (or both) of them:

    (1) session cookies, which do not stay on your device after you close your browser, and

    (2) persistent cookies, which remain on your device until you delete them or they expire.  

Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings.  However, by disabling cookies on your device, you may be prohibited from full use of the Website’s features or lose access to some functionality. You may also receive cookies from third parties, but Fairhaven Church cannot control the content of these cookies.

  1. Gloo Analytics.   The Website sends aggregated, non-Personal Information to Gloo, LLC for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance.  For more information on how Gloo, LLC supports the Website and uses information sent from the Website, please review Gloo’s privacy policy available at https://www.gloo.us/website-privacy-statement.

  1. Web Beacons.  A Web Beacon is an electronic image.  Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior.  If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails.  We may also use them to track if you click on the links and at what time and date you do so.  Some of the third-party marketers we engage with may use Web Beacons to track your interaction with online advertising banners on our Website.  This information is only collected in aggregate form and will not be linked to your Personal Information.  Please note that any image file on a webpage can act as a Web Beacon.
  2. Embedded Web Links.  Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link.  The tracking is accomplished through a redirection system.  The redirection system allows us to understand how the link is being used by email recipients.  Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you.  This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.
  3. Third-party Websites and Services.  We work with a number of service providers of marketing communications technology.  These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide.  The information collected can be gathered on our Website and also on the websites where our marketing communications are appearing.  For example, we may collect data where our banner advertisements are displayed on third-party websites.

Your Choices and Selecting Your Privacy Preferences

We want to provide you with relevant information that you have requested.

If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed.  Transactional or service-oriented messages are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.

We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information.  After you request to receive these emails, you may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email.  Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.

Text Messaging.  You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from Fairhaven Church, its affiliates and related entities as well as third parties.  Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested.  In providing your mobile device number or cell phone number to Fairhaven Church, you knowingly consent to such communications from Fairhaven Church or for Fairhaven Church to use your cell phone number or mobile device number in accordance with this Policy.  In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to Fairhaven Church, or from which you sent the text message request to us.  You further acknowledge that no purchase is required to opt into this service, and you may opt out at any time by following the instructions below.

To discontinue receiving SMS messages from Fairhaven Church at any time, text STOP to 48767 or call (937) 434-8627.  For help, reply HELP or text HELP to 48767 or call (937) 434-8627.  

Any such communications you receive from us will be administered in accordance with your preferences and this Policy.  

Accuracy and Access to Your Personal Information

When you use any of our services, we make good faith efforts to provide you with access to your Personal Information and opportunities to correct or delete such data.   We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements.  We employ technologies designed to help us maintain information accuracy on input and processing.

Where we can provide you access to your Personal Information in our possession, we will always ask you for a username and password to help protect your privacy and security.  We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.  

To view and change the Personal Information that you have provided to us, you can log in to your account and follow the instructions on that webpage, or contact us directly at webmaster@fairhavenchurch.org for assistance.

Information of Minors

We do not intentionally seek to gather information from individuals under the age of thirteen (13).  We do not target the Website to minors, and would not expect them to be engaging with our Website or services.  We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. In some instances, parents or guardians may be able to prove Personal Information relating to their child; if you provide any information relating to a minor, you warrant and represent you have all requisite authorizations and consents to do so, as required under the Children’s Online Privacy Protection Act. If we are aware of any Personal Information that we have collected about minors without parental or guardian consent, we will take steps to securely remove it from our systems.

How We Use Your Information

The information we gather and that you provide is collected to provide you information and the services you request, in addition to various other purposes, including, but not limited to:

How We Share Your Information

We do not sell or lease your Personal Information to any third party.  We may disclose your Personal Information to our trusted third-party business partners in accordance with this Policy. We work with a number of partners that help us process your requests, deliver customer service and support, send email marketing communications, and provide experiences that you have come to expect from us.  We will share your Personal Information with these third parties in order to fulfill the service that they provide to us.  These third-party partners are under contract to keep your Personal Information secure and not to use it for any reason other than to fulfill the service we have requested from them.  

Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:  

Beavercreek Campus

Sunday
Modern
10:30 AM

Beavercreek High School Auditorium
2660 Dayton Xenia Rd.
Beavercreek, OH 45434

(937) 434-8627

Centerville Campus

Sunday
Modern
9:00 AM, 10:30 AM

Classic
9:00 AM

637 E. Whipp Rd.
Centerville, OH 45459

(937) 434-8627

Northmont Campus

Sunday
Modern
10:30 AM

5001 W. National Rd.
Clayton, OH 45315

(937) 836-1069

Springboro Campus

Sunday
Modern
9:00 AM, 10:30 AM

875 W. Central Ave.
Springboro, OH 45066

(937) 353-7713

Online Campus

Sunday
9:00 AM, 10:30 AM, 12:00 PM

On-demand
Anytime

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